Return Policy
This Return Policy explains the conditions under which items purchased on CRAFTaround may be returned, refunded, or replaced. As products are sold by independent creators, return terms may vary by seller and are outlined on each product page.
CRAFTaround is a platform for independent creators. Return and refund conditions may vary depending on the seller and are stated on each product page.
General Conditions
Many items are handmade, limited, or made-to-order and may not be eligible for return.Custom or personalized items are non-returnable unless damaged or defective.By placing an order, you agree to the return terms listed on the product page.
Damaged or Incorrect Items
If an item arrives damaged, defective, or incorrect, you must contact the seller within 7 days of delivery with photographic evidence. A replacement, repair, or refund may be offered at the seller’s discretion.
Returns & Refunds
Approved returns must be unused and in original condition.Buyers are responsible for return shipping unless the item is faulty.Refunds are issued after the returned item is received and approved.Original shipping costs are non-refundable unless otherwise stated.
Cancellations
Orders may be canceled only before shipment or before production begins. Made-to-order items may not be canceled once work has started.
General Conditions
Many items are handmade, limited, or made-to-order and may not be eligible for return.Custom or personalized items are non-returnable unless damaged or defective.By placing an order, you agree to the return terms listed on the product page.
Damaged or Incorrect Items
If an item arrives damaged, defective, or incorrect, you must contact the seller within 7 days of delivery with photographic evidence. A replacement, repair, or refund may be offered at the seller’s discretion.
Returns & Refunds
Approved returns must be unused and in original condition.Buyers are responsible for return shipping unless the item is faulty.Refunds are issued after the returned item is received and approved.Original shipping costs are non-refundable unless otherwise stated.
Cancellations
Orders may be canceled only before shipment or before production begins. Made-to-order items may not be canceled once work has started.
